SMA America · 2 months ago
Field Service Engineer - (Indianapolis, Indiana)
Indianapolis, Indiana
Full-time
Hybrid
Mid Level
3+ years expSMA America is an innovative company developing solar technology that enhances the performance of photovoltaic systems. They are seeking a Field Service Engineer responsible for performing warranty repairs and commissioning utility inverters in the field, while maintaining excellent customer service.
Renewable EnergySolar
Responsibilities
Commissions, troubleshoots, repairs, and analyzes SMA America’s utility inverters in the field, via email, telephone, and site visits
Develops a detailed knowledge of SMA’s utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters
Required to maintain accurate inventory count of spare parts provided by SMA Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters
Maintains a high level of customer satisfaction while striving to lower the costs of field service
Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations
Requires the ability to work weekends and/or nights on a case-by-case basis. Other duties as may be required or assigned
Qualification
Required
A bachelor's degree in a technical field is strongly preferred
At least 3 years of experience in electrical, electronic and/or network communications are required
Prior experience in the solar energy industry is strongly preferred
The employee must routinely lift up to 50 pounds
The ability to work well independently and as a member of a regional/global team is required
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required
Attention to detail and a high level of accuracy are required
A valid driver's license and an acceptable driving record are required
Preferred
Ability to work nonstandard business hours occasionally to support customer service contracts
Knowledge of solar and/or alternative energy markets is preferred
Knowledge of National Electric Code is preferred
Ability to analyze and solve problems effectively
Ability to manage and prioritize multiple projects/tasks
Ability to work flexible hours such as early morning, evening or weekend work may be required
This position may require periodic domestic and international travel
Benefits
Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
401(k) plan with company match
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment
Company
SMA America
SMA America offers photovoltaic system technology and support services.
201-500 employees
H1B Sponsorship
SMA America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
P
Peter Drews
Co-Founder
R
Reiner Wettlaufer
Co-Founder
Recent News
2025-09-09
altenergymag.com
2025-08-27
2025-08-27
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