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GFI Digital · 1 day ago

Low Voltage Practice Level 2 Installer

Kansas City, KS

Full-time

Onsite

New Grad, Entry Level

GFI Digital is a company focused on low voltage installations, and they are seeking a Low Voltage Practice Level 2 Installer. The role involves the installation, service, and repair of infrastructure and equipment, requiring both technical expertise and customer service skills.

HardwareInformation TechnologyPrinting

Responsibilities

Performs full range of installations and connections of infrastructure which will include: Copper communication cable, fiber optic cable, physical security hardware, and wireless products

Troubleshoots and repairs or replaces equipment components as necessary

Maintains and manages inventory of company tools, vehicles, and perishable products used for installation projects

Meets or exceeds appropriate productivity standards relative to assigned projects as outlined by manager as well as being an accountable and trustworthy part of the GFI Team

Responsible for the maintenance and protection of company property

Completes all required administrative tasks (paperwork) in an accurate and timely manner

Excellent communication skills and courtesy are a must

Performs other duties as assigned

Must complete all assigned certifications in a timeline given

Under close supervision of manager, follow company training programs, policies, and guidelines

Demonstrate appropriate mechanical skills for the installation, testing, and repair of designated products / equipment in compliance of professional industry standards

Attend scheduled training to acquire or increase working knowledge of Low Voltage communication, fiber optics, and security networks

Receive direction and perform assignments relative to the installation and repair of connectivity products and equipment at customer locations and/or shop facility

Install all equipment modifications and accessories on assigned products / equipment

Ensure the highest level of customer satisfaction with both our products and services

Understand and utilize problem escalation procedures and communication

Maintain productive and professional relationships with all GFI employees, customers, and vendors

Qualification

Low Voltage installationFiber optic cableCopper communication cableMechanical skillsCustomer serviceBasic computer literacyValid driver’s licenseCommunication skillsInterpersonal skillsProblem-solving

Required

Responsible for the installation, service, and repair of basic infrastructure and various equipment

Requires classroom and on-the-job training as instructed by the LV Manager

Ability to identify needs and work independently

Performs full range of installations and connections of infrastructure which will include: Copper communication cable, fiber optic cable, physical security hardware, and wireless products

Troubleshoots and repairs or replaces equipment components as necessary

Maintains and manages inventory of company tools, vehicles, and perishable products used for installation projects

Meets or exceeds appropriate productivity standards relative to assigned projects as outlined by manager

Responsible for the maintenance and protection of company property

Completes all required administrative tasks (paperwork) in an accurate and timely manner

Excellent communication skills and courtesy are a must

Must complete all assigned certifications in a timeline given

Under close supervision of manager, follow company training programs, policies, and guidelines

Demonstrate appropriate mechanical skills for the installation, testing, and repair of designated products / equipment in compliance of professional industry standards

Attend scheduled training to acquire or increase working knowledge of Low Voltage communication, fiber optics, and security networks

Receive direction and perform assignments relative to the installation and repair of connectivity products and equipment at customer locations and/or shop facility

Install all equipment modifications and accessories on assigned products / equipment

Ability to lift 70 pounds

Ensure the highest level of customer satisfaction with both our products and services

Understand and utilize problem escalation procedures and communication

Maintain productive and professional relationships with all GFI employees, customers, and vendors

Basic installation knowledge (mechanics, Low Voltage electrical circuitry, power tools, and basic computer literacy) in addition to general construction and protocol

Must possess excellent communication skills, interpersonal skills, and customer service skills

Ability to follow up to ensure closure of issues

Must possess and maintain a valid driver's license

Ability to methodically approach problems to resolve the problem

Ability to resolve customer issues while maintaining the highest levels of customer satisfaction

Must possess the ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications