Ezell's Famous Chicken · 2 months ago
Automotive Service Manager/Writer
Excelsior, MN
Full-time
Onsite
Mid, Senior Level
2+ years expEzell's Famous Chicken is looking for an Automotive Service Manager to oversee all service department activities at their retail store. The role involves managing service technicians, ensuring exceptional customer service, and maintaining the overall operation of the shop.
Restaurants
Responsibilities
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualification
Required
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Benefits
401(k) matching
Health insurance
Paid time off
Company
Ezell's Famous Chicken
In 1984, Ezell’s Famous Chicken opened its first location in the Seattle area.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase