Capital One · 2 months ago
Director, Delivery Lead - Bank Tech
Capital One is a leading information-based technology company that values collaboration and innovation. They are seeking a Director of Delivery Lead for their Bank Tech division, responsible for optimizing delivery practices, ensuring strategic alignment, and governing project management across multiple teams and platforms.
Financial Services
Responsibilities
Advise on optimized methods and standards for delivery practices, tooling and reporting that minimizes administrative overhead and increases actionable insights to drive value creation. Enable, govern and launch these standards
Refine steady-state delivery practices, artifacts and routines to optimize the building of high quality software, faster (in collaboration with cross-functional leadership)
Define, measure, track and report out overall tower/domain/platform health metrics
Ensure traceability of commitments, progress and impediments, across all types of work
Govern, enable and ensure alignment with enterprise and LOB delivery standards (process, artifacts, tooling and data)
Ensure all work within the tower directly supports strategic goals and key priorities of the tower’s services and platforms. This includes providing clear insights into tower performance to support and empower tower leaders
Partner with Engineering leaders to develop and maintain comprehensive 12-month tower roadmaps, incorporating all types of work based on historical capacity
Collaborate with Engineering leadership to drive prioritization decisions based on data, including impact analysis and trade-off considerations
Regularly analyze and report on tower investment allocation levels, feature costs, and potential impacts to inform prioritization decisions for tower leadership
Ensure tower priorities align across Business, Enterprise Tech and Bank Tech labor strategies
Publish, maintain and align unified listing of active and future projects, ensuring regular and consistent status updates with minimal administrative overhead
Facilitate the scheduling of work outside of key programs including cross-functional efforts, with impact and sizing discussions
Drive delivery of the tower/domain/platform roadmaps forward. Identify, escalate and personally mitigate risks and impediments to on-time delivery of high quality solutions
Partner with TPMs, Project Managers and Engineering Leaders on the creation, publication and refinement of program delivery best practices including but not limited to stakeholder management, dependency management, risk management, communication planning as well as scope decomposition/refinement
Qualification
Required
Bachelor's Degree
At least 7 years of project or program management experience
At least 3 years of portfolio management experience
Strong portfolio, project, and program management and organizational skills with meticulous attention to detail
Known for your strong quantitative background to support data-informed decision making
Can work autonomously and knows when to escalate in a timely manner with direct manager and leadership
Confident to champion unpopular ideas even with more senior leaders
Ability to navigate ambiguous situations
Collaborative, team player attitude with the ability to navigate and influence the organization
Executive communication skills that can tell the story that will positively drive transformational change
Contributor to continuous improvement of program / portfolio management practices
Preferred
Masters in Business Administration
10+ years of project or program management experience
5+ years of portfolio management experience
5+ years of experience with Agile or Lean methodologies
PMP, Lean, Agile or Six Sigma certification
Strong communication and collaboration skills
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-13
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