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American Greetings · 1 month ago

National Chain Analyst

Westlake, OH

Full-time

Hybrid

Entry Level

1+ years exp

American Greetings is a company specializing in greeting cards and related products, and they are seeking a National Chain Analyst to serve as a central point of contact for their Plus Mark Christmas division. The role involves collaborating with sales and marketing teams, analyzing sales trends, and managing the order processing cycle to ensure customer satisfaction.

AppsConsumer GoodsDigital MediaE-CommerceElectronicsGiftGift CardHome DecorPrinting

Responsibilities

Sales & POS analysis as well as other business analyses required to secure current and future customer commitments

Completion & review of customer quoting process including item set up for the customers private label programs internally as well as on customer portals. This includes a thorough understanding of customer requirements and ensuring the delivered product meets/exceeds customer expectations

Proof customer specs to ensure accuracy prior to releasing for production

Assist the Sales Managers in building the customer confidence. This includes providing timely and accurate information, to the customer on current and future programs, assisting in the customer meetings, conference calls and communication back and forth with the customer

Collaborate with Sales and Marketing teams to develop the right marketing plan, program proposals and sales histories to meet the financial goals for revenue and sale margin

Manage the order processing cycle and fulfillment of the customer orders through collaboration with our production and distribution facilities

Make independent decisions related to production and distribution of their customers product and assist in resolving issues

Special projects to analyze and document current processes, research alternatives, investigate possible improvements and implement the best complete process improvement to improve the business