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Better · 2 days ago

UX Writer

New York, NY

Full-time

Onsite

Entry, Mid Level

$95K/yr - $120K/yr

2+ years exp

Better is reimagining home finance, making it more accessible for everyone. The UX Writer will define and refine user experiences by crafting clear and concise copy for digital products, collaborating with cross-functional teams to align content with user needs and business objectives.

Consumer LendingFinTechLendingMortgagePropTechReal Estate

Responsibilities

Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications

Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives

Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms

Conduct and apply user research and testing to optimize copy for usability and clarity

Edit and revise existing content for improved readability, accessibility, and effectiveness

Document and maintain copywriting guidelines and best practices

Actively participate in design and content brainstorming, usability reviews, and feedback sessions

Qualification

UX writingUser-centered designUser researchDesign toolsContent management systemsEditing skillsAgile workflowsAccessibility standardsCommunicationCollaborative spirit

Required

Bachelor's degree in Communications, Human-Computer Interaction, or a related field

2+ years of experience in UX writing, content strategy, or similar roles OR user research

Excellent writing, editing, and communication skills with a user-first mindset

Strong understanding of user-centered design principles and digital product UX

Experience conducting user research and usability testing

Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows

Knowledge of accessibility standards and best practices

Collaborative spirit; able to work effectively with cross-functional teams

Preferred

Experience in highly regulated industries or localization for global audiences preferred

Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred

UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus

Benefits

Benefits eligibility effective DAY ONE

$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution

Additional Medical, dental, vision plan options also all with nationwide coverage

Flexible PTO

Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!

Personalized care for every fertility and family care journey for our employees and their partner!

Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!

Discount programs and perks including pet Insurance!