Pathward · 19 hours ago
End User Computing II, Desk Top Support
Troy, Michigan, United States
Full-time
Onsite
Mid Level
$50K/yr - $84K/yr
3+ years expPathward is a financial empowerment company dedicated to creating financial inclusion for all. The role involves providing support for Pathward’s technologies, recommending improvements, and ensuring an appropriate level of service is delivered to the organization.
ConsultingFinanceFinancial Services
Responsibilities
Provides support for Pathward’s technologies and recommends improvements
Works closely with stakeholders to obtain supporting information and data to develop a consistent view of product performance, quality and operational support functions
Contributes to estimates on work in a timely manner and delivers against them
Administrator for end user technologies including workstation design, installation, configuration and maintenance
Performs system integration testing of operating systems, related utilities and hardware
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent education and work experience
Typically, 3+ years with bachelor's or equivalent
Proficiency with: Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory, AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support of Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures
Strong understanding of asset management, inventory control, and shipping/receiving processes
Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Strong interpersonal skills and a customer-centric mindset
Preferred
Relevant certifications such as CompTIA A+, HDI-SCA, or Apple's Device Support and Deployment & Management certifications are a plus
Benefits
Health insurance
401(k) retirement benefits
Life insurance
Disability benefits
Paid time off
Company
Pathward
Pathward is a financial firm that provides investment strategies to promote business growth for organizations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brett Pharr
Chief Executive Officer
Greg Sigrist
Chief Financial Officer
Recent News
2026-01-22
2025-12-15
2025-12-15
Company data provided by crunchbase