Dreisilker Electric Motors Inc. ยท 2 months ago
Inside Sales, Technical Customer Support Representative (Electric Motors)
Glen Ellyn
Full-time
Onsite
Mid Level
$55K/yr - $65K/yr
3+ years expDreisilker Electric Motors Inc. is seeking a dedicated Electrical Motor Customer Service Specialist to join their dynamic team. In this role, you will assist customers with their electric motor needs, including sales, service, and repair, while collaborating closely with the outside sales team to provide technical support.
AutomotiveLogisticsManufacturing
Responsibilities
Assist customers with inquiries related to electric motors, including sales, service, and repair needs
Collaborate closely with the outside sales team to understand customer requirements and provide technical support
Coordinate with shop personnel to facilitate motor repairs and service requests
Provide technical guidance and product information to customers to help them make informed decisions
Maintain accurate records of customer interactions and service requests
Follow up with customers to ensure satisfaction and resolve any ongoing issues
Qualification
Required
Previous experience in customer service, technical support, or sales within the electrical or motor industry
Strong knowledge of electric motors, their applications, and repair processes
Excellent communication and interpersonal skills
Ability to work effectively as part of a team and coordinate with multiple departments
Problem-solving skills and attention to detail
High school diploma or equivalent
3-5 yrs. industry experience/knowledge of Electric Motors (foreign and domestic motors and parts)
Proficient with Microsoft office and internet tools
Excellent verbal and written communication skills
A positive 'Can Do' attitude is a must
Must be an independent self starter, as well as a team player
Ability to multi-task in a fast paced environment
Preferred
Technical certification or relevant training
Benefits
Competitive wage and benefits
Company
Dreisilker Electric Motors Inc.
DREISILKER Electric Motors is an electronic manufacturing company that provides electric motor repair services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase