Hollymead Veterinary Hospital - Client Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

VetEvolve ยท 1 day ago

Hollymead Veterinary Hospital - Client Service Representative

positionCharlottesville, Virginia
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

VetEvolve is a people-first organization that supports veterinary teams in delivering exceptional patient care. They are seeking a full-time Client Service Representative to be the first point of contact for clients, providing exceptional service and maintaining a positive relationship between clients and the hospital.

PetService IndustryStaffing AgencyVeterinary

Responsibilities

Managing the appointment schedule
Serving as the go-between with clients and the medical team to handle prescription refill requests & relay client's questions
Checking patients in and out; processing payments
Engaging with clients to promote the human-animal bond, maintaining positive relationship between clients and our hospital
Maintaining the lobby and entrance to ensure a safe and clean environment
Ensuring accurate patient and client information in our system
Preparing appropriate forms for clients to complete; receiving records from previous veterinary hospitals and updating vaccine information so patient reminders are accurate

Qualification

Effective communicationBasic veterinary knowledgeOffice software proficiencyCompassionate attitudeAdaptability in stressClient-focused attitude

Required

Effective written and oral communication skills
Basic veterinary knowledge and terminology
Proficient with office software and equipment
Able to stand and/or sit for extended period; shifts range from 9-12 hours
Client-focused and compassionate attitude
Able to adapt and remain calm in stressful situations
Available to work some weekend shifts and closing shifts

Benefits

Health/dental/vision
Short-term and long-term disability
401k
Flexible schedule
Paid time off
License reimbursement
Hospital-funded CE opportunities
Employee assistance program, and mental health resources
Uniform allowance
Generous pet discount program
Career growth opportunities

Company

VetEvolve

twittertwittertwitter
company-logo
VetEvolve offers veterinary services.
dateFounded in 2014
location
Falls Church, Virginia, USA
people-size501-1000 employees
web-link
https://vetevolve.com

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Varsity Healthcare Partners
2023-10-16Private Equity

Leadership Team

leader-logo
Catherine Howell
Chief Executive Officer
linkedin
leader-logo
Nick Lodestro
Member Board of Directors
linkedin

Recent News

Pet Age
VetEvolve Appoints Catherine Howell as CEO to Strengthen Partner Practice Success
2025-09-23
PR Newswire
VetEvolve Appoints Catherine Howell as CEO, Strengthening Commitment to People-First Growth and Partner Practice Success
2025-09-04
varsityhealthcarepartners.com
Varsity Healthcare Partners Completes Strategic Growth Investment in VetEvolve
2024-12-27
Company data provided by crunchbase