Built · 2 weeks ago
Strategic Account Manager - Lender
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $170K/yr
10+ years expBuilt is an AI-powered platform transforming the way real estate is financed, developed, and managed. They are seeking a Strategic Account Manager to deepen relationships with top enterprise clients, drive measurable business outcomes, and serve as a trusted advisor to senior executives.
Commercial LendingConstructionFinancial ServicesFinTechLendingSaaS
Responsibilities
Serve as the strategic point of contact for Built’s largest financial institution clients, cultivating relationships with senior and executive-level stakeholders
Develop a deep understanding of each client’s business, operating model, and strategic objectives to proactively identify opportunities for innovation and expansion
Build and execute long-term account strategies focused on adoption, retention, and measurable business outcomes
Partner cross-functionally with Product, Engineering, and Go-To-Market teams to align client goals with Built’s roadmap and capabilities
Lead complex initiatives that deliver impact across lending operations, technology integration, and workflow transformation
Monitor account health and performance using data and insights to forecast risk, uncover opportunities, and guide strategic conversations
Drive renewal and expansion discussions, leveraging a consultative approach to demonstrate ROI and strengthen client partnerships
Act as a thought partner — bringing industry best practices, benchmarking data, and recommendations that help clients modernize their lending and risk management processes
Represent Built at executive business reviews and industry events, helping position the company as the technology partner of choice for financial institutions
Qualification
Required
10+ years of experience managing strategic or enterprise accounts within fintech, SaaS, or financial services
Proven success in engaging C-suite and senior executives at complex, regulated organizations
Strong business acumen with the ability to connect technology solutions to measurable ROI and business outcomes
Skilled in influencing without authority and driving alignment across cross-functional teams
Excellent communication, executive presence, and negotiation skills
Data-driven mindset and experience using metrics to drive adoption and client value
Deep curiosity about the intersection of finance and technology, and a passion for helping clients modernize legacy processes through innovation
Benefits
Uncapped vacation
Health, dental & vision insurance
401k with match and expedited vesting
Robust compensation package, including equity in the form of stock options
Flexible working hours
Paid family leave
ERGs & Mentorship opportunities
Learning grant program to support ongoing professional development
Company
Built
Built is an AI-powered financial operations platform for the real estate and construction industries.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$312.69MKey Investors
CitiTCVAddition
2023-04-13Series Unknown
2022-07-13Private Equity· $23.62M
2021-09-30Series D· $125M
Leadership Team
Chase Gilbert
Chief Executive Officer
Andrew Sohr
Co-Founder
Recent News
Business News
2025-11-08
Company data provided by crunchbase