NVIDIA · 3 days ago
Product Manager - DGX Serviceability
Santa Clara, CA
Full-time
Onsite
Senior Level, Lead/Staff
$208K/yr - $328K/yr
12+ years expNVIDIA is the defining technology company of the Artificial Intelligence era, building a legacy of innovation powered by outstanding technology and extraordinary people. In this role, you will own the full product lifecycle for Enterprise AI factory, defining requirements and guiding designs from concept through engineering, validation, and deployment in customer environments.
Artificial Intelligence (AI)Consumer ElectronicsGPUHardwareSoftwareVirtual Reality
Responsibilities
Own the Serviceability aspect of the DGX product lifecycle—from development and go-to-market to obsolescence
Leverage strong technical background to define product requirements and user stories by channeling customer needs, solution-architecture feedback, and cross-team input within NVIDIA; and develop a comprehensive plan that addresses product serviceability
Develop effective collateral—including service guides, tools and procedures for NVIDIA, partners and customers
Develop service labels, product component numbering, system indicators, and user interface aides
Collaborate to improve system packaging for ease of installation and secure shipment
Work with engineering to improve customer experience for system deployment and firmware lifecycle management
Conduct Out Of Box Experience
Qualification
Required
Deep understanding of systems and familiarity with accelerated compute, network technologies
Proven experience with handling system components, building and defining the content for field procedures
Experience with specific NVIDIA tools and ecosystems like CUDA, DCGM, UFM, etc. is highly valued
Hands on experience with deploying operating and managing solutions in the Data Center
Proficiency in 3D tools, including CAD and rendering software, is essential
A strong desire to learn, problem-solving skills, and a demonstrated ability to make sophisticated trade-offs
12+ years of total experience in technology with product management or engineering experience in high-tech, cloud, AI/ML, technologies
BS or MS in engineering, computer science, or another technical field (or equivalent experience). MBA is a plus
Preferred
Experience in building 0-1 products
Recent experience in key data center technologies such as, server architectures, liquid cooling
Deployment and operation of systems at large scale; resilient system design; and clustering compute resources
Benefits
Equity
Benefits
Company
NVIDIA
NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.
10001+ employees
H1B Sponsorship
NVIDIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1877)
2024 (1355)
2023 (976)
2022 (835)
2021 (601)
2020 (529)
Funding
Current Stage
Public CompanyTotal Funding
$4.09BKey Investors
ARPA-EARK Investment ManagementSoftBank Vision Fund
2023-05-09Grant· $5M
2022-08-09Post Ipo Equity· $65M
2021-02-18Post Ipo Equity
Leadership Team
Jensen Huang
Founder and CEO
Michael Kagan
Chief Technology Officer
Recent News
2026-01-06
2026-01-06
Company data provided by crunchbase