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Danone · 5 hours ago

Analyst, Customer Collaboration

Rogers, AR

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $100K/yr

Danone is a purpose-driven company and an industry leader in the food and beverage category. They are seeking an Analyst, Customer Collaboration to optimize supply chain processes and enhance performance metrics through collaboration with Walmart and internal stakeholders.

Consumer GoodsDairyFood and BeverageFood ProcessingHealth Care

Responsibilities

Analyze customer supply chain KPIs using Walmart’s Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chain

Consolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholders

Collaborate with order management, logistics, and cross-functional teams to understand Walmart’s fulfillment processes

Deliver targeted KPIs aligned with Walmart’s supply chain priorities, such as in-stock rates, order fill rates, and on-time delivery

Provide subject matter expertise on Walmart’s supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimization

Partner with customer service to resolve service issues and order issues

Develop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performance

Support Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement efforts

Build analytics to monitor and improve Danone’s performance against Walmart’s KPIs, ensuring alignment with 'Everyday Low Cost' (EDLC) and replenishment goals

Prepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessions

Qualification

Walmart ReplenishmentData analyticsExcelPowerBIRetail supply chainProblem-solvingCommunication skillsCollaboration skillsAttention to detailSelf-motivated

Required

Analyze customer supply chain KPIs using Walmart's Retail Link & Scintilla, internal tools, and external data sources to identify process improvements and optimization opportunities across the total end-to-end supply chain

Consolidate complex data into clear, actionable reports and dashboards for Walmart and internal stakeholders

Collaborate with order management, logistics, and cross-functional teams to understand Walmart's fulfillment processes

Deliver targeted KPIs aligned with Walmart's supply chain priorities, such as in-stock rates, order fill rates, and on-time delivery

Provide subject matter expertise on Walmart's supply chain systems and collaborate on projects to improve vendor integration and operational efficiency, along with cost-savings & optimization

Partner with customer service to resolve service issues and order issues

Develop and maintain reports using Excel, PowerBI, and Walmart systems to provide insights into customer demand patterns, inventory levels, and service performance

Support Walmart fine mitigation across OTIF & SQEP programs through partnership with Walmart and leading internal Continuous Improvement efforts

Build analytics to monitor and improve Danone's performance against Walmart's KPIs, ensuring alignment with 'Everyday Low Cost' (EDLC) and replenishment goals

Prepare customer scorecards, populate Walmart presentation templates, and support joint business planning sessions

Preferred

Knowledge and experience with Walmart Replenishment & Supply Chain or ability to quickly learn

Technical knowledge is critical including data analytics & analysis, continuous improvement, problem solving, root-causing & systemic-improvement mindset

Knowledge of retail supply chain operations, preferably with experience supporting Walmart or similar large retailers

Familiarity with Walmart systems is highly desirable

Advanced proficiency in Excel; experience with PowerBI or similar visualization tools preferred

Strong analytical and problem-solving skills with a focus on data-driven decision-making

Ability to quickly learn and adapt to internal systems and Walmart-specific tools

Self-motivated, results-oriented, and detail-focused with a proactive approach

Proficiency in Microsoft Office Suite; experience with ERP systems (e.g., SAP, Oracle) is a plus