SERVPRO of Howard County · 5 months ago
Experienced Restoration Project Manager in Carroll County
Westminster, MD 21157
Full-time
Onsite
Mid Level
$18/hr - $26/hrSERVPRO of Howard County is seeking an Experienced Restoration Project Manager in Westminster, MD. This role emphasizes customer satisfaction, revenue growth, and staff development while managing restoration projects and overseeing production crews.
Responsibilities
Manage the overall customer experience, ensuring satisfaction and tracking reviews
Provide prompt responses to potential customers, demonstrating priority and professionalism
Coordinate crews and resources for active projects, overseeing project scopes and estimates
Maintain clear communication with clients, teammates, vendors, and insurance representatives
Oversee production expenses, including equipment, vehicles, and material assets
Ensure adherence to safety guidelines and risk management practices
Participate in the recruitment, hiring, and training of production teammates
Qualification
Required
Ability to work a 24/7/365 job
High school diploma/GED
Valid driver's license
Ability to lift 50-100 pounds regularly
Comfort working in various environments (e.g., crawl spaces, attics)
Travel flexibility, including local and out-of-state trips when necessary
Successful completion of a background check
Preferred
Previous experience in cleaning/restoration preferred
IICRC certifications preferred; Xactimate® experience is a PLUS!
Benefits
401(k)
Company car
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Sick, vacation, and holiday pay (PTO)
Health, dental, & vision insurance plans
Critical illness & accident plans
Life insurance
Paid training
Career progression
Internal promotional opportunities
Uniforms provided
Equipment and tools provided
And more!
Company
SERVPRO of Howard County
SERVPRO® of Howard County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase