Carter Machinery · 3 months ago
RENTAL COORDINATOR
Sterling, VA
Full-time
Onsite
New Grad, Entry LevelCarter Machinery Company is the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. They are seeking a Rental Coordinator responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment while performing general administrative tasks in support of the Rental team.
ConstructionTransportation
Responsibilities
Self-starter able to work in a fast-paced environment with limited supervision
Exceptional customer satisfaction skills and the ability to build solid relationships required
Must have excellent written, verbal and telephone communication skills
Technical aptitude is a must
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
Understand and practice effective sales techniques
Must possess ability to calculate figures and amounts such as discounts and interest
Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs
Must be able to work additional hours to meet customer and business demands
Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands
Must be able to work in a high volume, fast-paced environment
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Qualification
Required
High school diploma or equivalent, required
Self-starter able to work in a fast-paced environment with limited supervision
Exceptional customer satisfaction skills and the ability to build solid relationships required
Must have excellent written, verbal and telephone communication skills
Technical aptitude is a must
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals
Understand and practice effective sales techniques
Must possess ability to calculate figures and amounts such as discounts and interest
Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar's 'Dealer Business System' (DBS) and related rental software programs
Must be able to work additional hours to meet customer and business demands
Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands
Must be able to work in a high volume, fast-paced environment
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Physical requirements must be met for the Rental Coordinator job, including the ability sit or stand for prolonged periods of time
Able to lift, carry and maneuver items up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus
Preferred
Experience in the equipment rental industry and knowledge of equipment applications, preferred
Demonstrated results in a customer service role
Benefits
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Company
Carter Machinery
Carter Machinery is the authorized Caterpillar dealer serving Virginia and southern West Virginia through a network of 21 locations.
Founded in 1928
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Drew Parker
Chief Executive Officer
Jeff Bowman
Chief Digital Officer
Recent News
2025-07-12
Business Wire
2025-06-16
Company data provided by crunchbase