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VAST Data · 2 months ago

Sr. Service Logistics Planner

CA, Campbell, US

Full-time

Hybrid

Senior Level

5+ years exp

VAST Data is seeking a detail-oriented and highly analytical Sr. Service Logistics Planner to join their operations team. In this role, you will be responsible for planning, coordinating, and optimizing the movement of parts, tools, and service personnel to ensure efficient and timely field service delivery.

AI InfrastructureArtificial Intelligence (AI)DatabaseSoftware

Comp. & Benefits

Responsibilities

Develop and manage daily, weekly, and long-term service logistics plans to support field operations

Coordinate with service teams, warehouse personnel, and third-party logistics providers to ensure timely delivery of parts and equipment

Use our Install Base and part usage trends to analyze min levels, inventory levels, to optimize our depot (FSL) network, minimize delays and maintain our SLA KPIs

Use advanced Excel/Google Sheets functions (e.g., VLOOKUP/XLOOKUP, pivot tables, query functions, scripts/macros) to build dashboards, automate reports, and analyze data

Maintain and optimize planning tools and templates to improve operational efficiency

Collaborate cross-functionally with service managers, supply chain teams, and customer support to ensure alignment and execution of service delivery

Track KPIs such as fill rates, turnaround times, and on-time delivery performance; propose corrective actions as needed

Assist in developing forecasting models for part demands based on historical trends and upcoming service schedules

Submit new buy orders with back up analysis. Monitor the status of the new buy order requests, follow-up with the suppliers, as needed. Close out new buy orders and approve invoices

Qualification

Logistics planningData analysisMicrosoft ExcelGoogle SheetsSupply chain planningData visualizationAnalytical skillsCRMERPWMSFSM platformsSAPNetSuiteSalesforceServiceMaxAutomation tools experienceScripting languages experienceProblem-solving skillsCommunication skillsOrganizational abilities

Required

Bachelor's degree in Supply Chain, Business Administration, Logistics, or a related field (or equivalent work experience)

5+ years of experience in service logistics, supply chain planning, or field operations support

Expert-level proficiency in Microsoft Excel and/or Google Sheets: Pivot tables, complex formulas, nested functions, Data visualization (charts, conditional formatting), Experience with macros, Google Apps Script, or VBA a strong plus

Strong analytical and problem-solving skills

Excellent communication and organizational abilities

Comfortable working with large datasets and multiple internal systems (CRM, ERP, WMS, FSM platforms)