Service Technician I jobs in United States
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Securitas Technology · 10 hours ago

Service Technician I

Securitas Technology is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. The Service Technician I role involves providing service on Securitas Technology products at client sites, responding to trouble tickets, and performing installations and maintenance on various security systems.

Physical SecuritySecurityVideo

Responsibilities

Respond to trouble tickets to ensure application uptime and system performance
Work individually and as a team to diagnose and resolve application issues
Execute preventative maintenance tasks to maximize application availability and identify system faults
Perform routine configuration changes (user permissions, application configuration, etc.)
Document all system modifications through a digital change control tracking system
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
Perform pre-deployment end to end testing of all upgrades and major modifications
Perform on site installations of software upgrades and major modifications

Qualification

Low voltage equipmentAccess control systemsCCTV systemsFire alarm systemsESA Certified Alarm TechnicianNTS Certified Service TechnicianMicrosoft OfficeWritten communicationVerbal communicationProblem solvingTime managementPositive attitudeWork ethicTechnical documentation

Required

High School diploma required or equivalent
Familiarity installing and troubleshooting low voltage equipment
Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
Strong working knowledge of Microsoft Office
Strong written and verbal communications skills
Excellent problem solving and analytical skills
Excellent time management skills
Positive attitude and strong work ethic

Preferred

Fire alarm experience: Bosch, Silent Knight highly preferred. Simplex, Notifier, Edwards, Siemens, or other commercial fire systems is a plus
ESA Certified Alarm Technician preferred
NTS Certified Service Technician preferred
Certifications in enterprise grade CCTV and Access Control systems a plus

Benefits

Paid company training
Medical, Dental, Vision, and Life Insurance
401K with 60% Match up to 6% of salary
Paid vacation, holiday, and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!

Company

Securitas Technology

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Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.

Funding

Current Stage
Late Stage

Leadership Team

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Sara Rios Rivera
HR Business Partner
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Company data provided by crunchbase