FoodMe Global / Dine Palace ยท 2 months ago
Customer Support Executive \- Venezuela
United States
Full-time
Remote
Entry, Mid Level
CAD$300/hr - CAD$300/hr
1+ years expFoodMe Global / Dine Palace is seeking a Customer Support Executive to deliver top-notch customer support and enhance customer satisfaction. The role focuses on maintaining profitability and efficiency in the department while improving customer happiness, loyalty, and retention rates.
Computer Software
Responsibilities
Enhance the customer experience, engage customers, and support organic growth
Take responsibility for consumer complaints and see them through to completion
Establish a clear mission and implement techniques geared towards achieving it
Maintain thorough records and record your interactions with customers
Keep abreast of market developments and employ best practices as necessary
Utilise assets and manage resources to meet both qualitative and quantitative goals
Keep a clean workflow in accordance with priorities
Qualification
Required
Experience in providing support for customer service Experience working as a Customer Service Manager, Retail Manager, or Assistant Manager
Excellent understanding of management techniques
Proficiency in English
Knowledge of customer service tools, databases, and software at a working level
Ability to lead and strategize Well-developed client-facing and communication abilities
Advanced multitasking and troubleshooting abilities
Available to work as per IST time 3:30am - 10:30am
Benefits
Friendly Environment
Guaranteed Growth
Company
FoodMe Global / Dine Palace
FoodMe integrates App Ordering, sales, marketing, order management and delivery so that you can focus on growing your business.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase