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Hilton Waikoloa Village · 18 hours ago

Host/Hostess (Part Time), Breakfast Buffet at Water's Edge - Hilton Waikoloa Village

Waikoloa, HI

Part-time

Onsite

New Grad, Entry Level

$20.94/hr - $20.94/hr

Hilton Waikoloa Village is a renowned hospitality company located on the beautiful Kohala Coast. They are seeking a part-time Host/Hostess to join their breakfast staff, responsible for greeting guests, managing dining room operations, and ensuring guest satisfaction.

Food and BeverageHospitality

Responsibilities

Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu

Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management

Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis. Assign stations to service staff

Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos

Receive, record and make any necessary arrangements for reservations and special functions in the restaurant

Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins

Qualification

Restaurant operations knowledgeCustomer complaint resolutionMenu item promotionEnglish language proficiencyDependabilityTeamworkAdaptability

Required

Availability from 6:30am – 11:30am required, including weekdays, weekends and holidays

Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations

Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials

Ability to speak the English language sufficient to conduct small employee meetings to impart new information

Ability to remember, recite and promote the variety of menu items

Ability to move throughout a crowded room to seat guests

Ability to effectively deal with customer complaints and concerns in a friendly and positive manner