Roseburg Forest Products · 3 weeks ago
OTI Support Technician (On-Site)
Weldon, NC
Full-time
Onsite
Mid, Senior Level
5+ years expRoseburg Forest Products is a leading North American producer of engineered wood and innovative wood products. The OTI Support Technician is responsible for managing the Operational Technology Infrastructure at plant sites, providing technical support, and ensuring the reliability of systems that support manufacturing efforts.
Consumer GoodsManufacturing
Hiring Manager
Kaylin Salladay
Responsibilities
Follow all health and safety policies and programs
Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components
Provide technical support of site operations technology infrastructure
Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness
As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required
Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components
Work with corporate IT staff and plant staff to support capital improvement projects as assigned
Perform other duties as assigned
Models company core values
Qualification
Required
Five (5) years of experience in administration of Windows workstations and servers
Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience
Demonstrated safety focus
Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki)
Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment
Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required
Preferred
Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience
Experience interfacing with or supporting infrastructure needs of a process-control environment
Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software
PLC Programming Experience/Allen Bradley
Benefits
Bonus opportunities based on company and individual performance
401(k) with up to 4% company match and 3% automatic company contribution
Vacation starting at 3 weeks and 11 paid holidays per year
Company-sponsored medical, dental, and vision insurance
Company-paid life, AD&D, and long-term disability insurance options
Mental health benefits for the entire family, including 8 free annual sessions per person
Wellness programs and incentives, including biometric screenings & wellness challenges
Paid time away from work for illness or injury, as well as paid parental bonding time
Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options
Company match for charitable contributions
Education assistance and professional development support
Financial and retirement counseling
Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more!
Company
Roseburg Forest Products
Roseburg Forest Products, based in Springfield, Oregon, US is a privately owned wood–products company.
1001-5000 employees
H1B Sponsorship
Roseburg Forest Products has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Late StageLeadership Team
G
Grady Mulbery
president and CEO
Recent News
Seattle TechFlash
2025-09-26
Global AgInvesting
2025-06-27
Company data provided by crunchbase