Berklee College of Music · 2 months ago
UX/UI Researcher and Designer
Berklee College of Music is a leader in contemporary music education, serving millions of students worldwide. They are seeking a UX/UI Researcher and Designer to enhance the digital experience for students and staff by establishing cohesive design standards and conducting user research.
Music
Responsibilities
Conduct comprehensive user research, including usability testing, user interviews, surveys, and behavioral analysis, to identify user needs, pain points, and opportunities for systematic design improvements across Berklee POPP platforms
Create and maintain scalable design systems, including component libraries, design patterns, interaction guidelines, and comprehensive documentation that supports consistent user experiences across all digital touchpoints
Establish and maintain design token architecture for colors, typography, spacing, sizing, and interaction states in Figma, ensuring systematic consistency and efficient design-to-development workflows
Ensure all design system components meet WCAG standards and support inclusive design practices, conducting accessibility audits and implementing improvements to enhance usability for all learners
Design and implement flexible component systems that accommodate AI-powered features, automated content generation, and adaptive user interfaces that respond to individual learning patterns and preferences
Research and prototype design solutions for emerging educational technologies, ensuring design systems can adapt to new interaction paradigms while maintaining consistency and accessibility standards
Create and regularly update high-fidelity mockups, wireframes, prototypes, and detailed design specifications that accurately reflect current design standards and user needs
Partner with developers, product managers, instructional designers, and other stakeholders to gather requirements, validate design solutions, and ensure proper implementation of design system components
Establish processes for design system adoption, provide training and support to teams using the system, and conduct regular audits to ensure consistency across all digital products and platforms
Monitor design system usage, gather feedback from users and stakeholders, and iterate on components and patterns based on evolving user needs and technological capabilities
Qualification
Required
Bachelor's degree in UX/UI design, human-computer interaction, psychology, design, or equivalent professional experience
3-5 years of professional experience in UX/UI research and design systems development
Expert proficiency in Figma, including component creation, design tokens, and collaborative workflows
Strong understanding of accessibility principles and standards (WCAG 2.1 AA, ARIA, inclusive design practices)
Experience conducting user research methodologies, including usability testing, interviews, surveys, and behavioral analysis
Proven experience developing and documenting comprehensive design systems, component libraries, and design guidelines
Knowledge of design tokens, architecture, and a systematic approach to colors, typography, spacing, and interaction states
Understanding of AI-powered design tools and emerging technologies, with experience adapting design systems for AI-enhanced workflows and automated content generation
Ability to anticipate and design for evolving user needs in AI-integrated educational platforms and adaptive learning systems
Solid understanding of user-centered design principles, information architecture, and responsive design patterns
Experience with design-to-development handoff processes and basic understanding of HTML/CSS
Strong analytical and problem-solving skills with the ability to translate research insights into actionable design solutions
Excellent communication and presentation skills for sharing research findings and design rationale with stakeholders
Strong organizational skills with the ability to maintain up-to-date documentation, mockups, and design specifications
Experience with version control and collaborative design workflows
Preferred
Passion for music education and alignment with Berklee's mission
Company
Berklee College of Music
The world’s preeminent college for the study of music