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Caesars Entertainment · 2 months ago

Slot Attendant - Full & Part Time(2) - Harrah's Gulf Coast

Biloxi, MS

Part-time

Onsite

New Grad, Entry Level

Caesars Entertainment is a leading company in the gaming and hospitality industry, and they are seeking a Slot Attendant to ensure positive and friendly customer relations on the casino floor. The role involves assisting slot players, handling transactions, and maintaining compliance with company policies.

Food and Beverage

Responsibilities

Ensures positive and friendly customer relations within assigned slot section on the casino floor

Observes slot players within assigned area and offers assistance, instruction and advice on the various types of machines in that area

Must be knowledgeable of the various types of slot machines and must be able to correct simple machine problems

Handles jackpot and hopper fill transactions promptly, accurately and with a high degree of customer service

Accurately prepares all paperwork which includes out of order cards, hopper complaint slips, blue signature cards, hopper fill jackpot slips, jackpot request slips and host log

Must be well versed on various property events and relay same to slot players in assigned area

Exchanges coupons and currency for patrons using an impressed fund and requires access to the Cashier's Cage and Master Coin Bank

Ability to speak English so that it can be understood

Also, must be able to read and legibly write English

Capable of handling routine guest complaints, incidents and machine malfunctions

Capable of identifying situations that require supervisory personnel

Understand and comply with company and departmental directives, policies and procedures