Alorica · 2 months ago
Learning Delivery Associate
19500 South Dixie Highway, Cutler Ridge, FL, 33157, US
Full-time
Onsite
New Grad, Entry LevelAlorica is a global leader in customer service and experience, dedicated to making lives better through interactions. They are seeking a Learning Delivery Associate to support the training department by educating, testing, and coaching new hires using specialized curriculum and materials.
Call CenterCustomer ServiceMarketingOutsourcingTechnical Support
Responsibilities
Conduct new hire training in a classroom setting
Conduct follow-up one-on-one training when necessary
Conduct refresher training sessions
Conduct certification sessions
Attend training meetings
Attend training/quality assurance meetings
Assist training department with any other necessary functions
Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored
Qualification
Required
High School Graduate
Company
Alorica
Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$727.62MKey Investors
Cerberus Business Finance
2023-04-20Debt Financing· $725M
2009-08-13Series Unknown· $2.62M
Leadership Team
Max Schwendner
Co-Chief Executive Officer
Mike Clifton
Co-CEO
Recent News
2026-01-16
2025-11-19
Company data provided by crunchbase