Aman at Sea ยท 21 hours ago
Senior Business Analyst
Plantation, FL
Full-time
Onsite
Senior Level
5+ years expAman at Sea is a luxury brand redefining elegance and refinement at sea. They are seeking a Senior Business Analyst to enhance their digital ecosystem by collaborating with various teams to support systems such as CRM and reservation platforms.
Hospitality
Responsibilities
Lead requirements gathering sessions with stakeholders to define business needs and system requirements
Translate business objectives into detailed functional specifications, use cases, workflows, and user stories
Act as the liaison between business teams and development/IT teams for system updates and changes
Support the content management system (CMS) and ensure an optimized user experience across web and mobile platforms
Analyse system architecture and recommend improvements to workflows, integrations, and data management
Collaborate on integrations between website, CRM, CRS, analytics platforms, and third-party systems
Participate in Agile ceremonies, supporting project timelines, deliverables, and communication
Conduct impact analysis and manage change activities related to website and system enhancements
Develop and execute test cases, validate UAT (User Acceptance Testing), and ensure successful deployment of system updates
Provide training, documentation, and ongoing support for business users on new tools and processes
Qualification
Required
Bachelor's degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience)
At least 5 years of experience as a Business Analyst, ideally with digital platforms and enterprise systems
Proven expertise in CMS platforms, user journey optimization, and enterprise systems integration
A strong understanding of website architecture, CMS, and CRS systems
Proficient with tools such as JIRA, Confluence, Lucid, and Figma, alongside the Microsoft Office Suite
Experience working in Agile/Scrum environments and supporting digital system lifecycles
Demonstrate excellent analytical skills and stakeholder management abilities
Highly detail-oriented, with strong organizational and multitasking skills
Fluent in English; additional languages are a plus
Knowledge of cruise, travel, or luxury hospitality terminology and industry practices
Benefits
Competitive compensation
Exceptional benefits
Opportunities for professional growth
Company
Aman at Sea
For over three decades, Aman has dedicated itself to creating tranquil sanctuaries away from the bustle of daily life.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase