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TerrAscend · 2 months ago

Delivery Driver/Wellness Associate - Full Time (Market St)

San Francisco, CA

Full-time

Onsite

Entry Level

$21/hr - $21/hr

1+ years exp

TerrAscend is a trusted, award-winning cannabis retail brand with locations across the United States. The Wellness Associate/Delivery Driver is responsible for delivering products to customers, providing excellent customer service, and adhering to local regulations while navigating the streets of the Bay Area.

CannabisClinical TrialsHealth CareMedicalPharmaceutical

Responsibilities

Drive and deliver products from The Apothecarium to customers in the Bay Area

Obey all local, state and federal traffic and driving laws

Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements

Address and resolve customer complaints; escalate service issues in an expedient manner

Obtain payment for product by accepting cash or debit cards

Assist in opening and closing delivery order processing areas daily

Process, package and label orders in preparation for delivery

Maintain delivery manifests and required Bureau of Cannabis Control documentation

Provide excellent customer service

Maintain accurate delivery documentation

Assist with the cleaning, maintenance, and upkeep of delivery dispatch location

Maintain iOS devices and other necessary hardware

Communicate professionally and regularly with dispatch location Team Members and Delivery Manager

Facilitate communication to our delivery members via iOS devices

Maintain strict confidentiality with customer information

Qualification

Valid California Driver’s LicensePrior delivery experiencePrior customer service experienceExperience in cannabis industryCommunication skillsProblem-solving skills