Zantech ยท 2 months ago
Business Analyst SME
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expZantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They are seeking a Business Analyst SME to provide subject matter expertise in business analysis and process optimization for USCIS Business Process Improvement and Management Support Services.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Deliver detailed business requirement documentation, including process flow diagrams, use cases, and functional specifications to support IT development initiatives
Conduct retrospective analyses, process reengineering, implementation planning, organizational design, and organizational impact assessments
Implement Lean and Agile frameworks, measuring impact through performance metrics and user satisfaction tailored to USCIS operational needs
Develop and refine Agile tools, roadmaps, preparation of studies, and governance models
Collaborate with USCIS to understand and address new requirements/opportunities for both products, features, and processes
Establish prioritization mechanisms for backlog grooming and sprint planning, with transparent reporting
Provide analytical knowledge and techniques regarding business process, workload/staffing modeling, and exploration and predictive analytics
Develop and track KPIs, providing data-driven recommendations for continuous improvement
Use collected customer experience data to develop systems, programs, and process improvements to customer and user experiences
Support end-to-end project execution, including testing, integration, deployment, and post-deployment evaluations
Qualification
Required
Minimum of 8 years of experience as a business analyst or SME, with at least 5 years supporting federal programs in areas such as process optimization, requirements analysis, and system integration
Expertise in requirements gathering, process mapping, and workflow optimization
Strong understanding of Agile methodologies, testing, and system deployment
Ability to translate complex technical concepts into actionable business solutions
Bachelor's degree in Business, Information Systems, or related field
US Citizenship and the ability to obtain and maintain an active DHS background investigations or higher clearance, per contract requirements
Preferred
Certified Business Analysis Professional (CBAP)
Agile Certified Practitioner (PMI-ACP) or equivalent
Benefits
Competitive compensation
Strong benefits
Vacation package
Company
Zantech
Zantech delivers advanced technology solutions to US Government agencies, specializing in digital modernization, cybersecurity, and cloud computing for mission-critical operations across defense, intelligence, and civilian sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zia Islam
Founder & COO
Company data provided by crunchbase