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Yaamava' Resort & Casino at San Manuel · 11 hours ago

Senior Traffic Control Specialist

Highland, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

Yaamava' Resort & Casino at San Manuel is one of the largest private employers in the Inland Empire, and they are seeking a Senior Traffic Control Specialist. This role is responsible for directing vehicle and pedestrian traffic, ensuring smooth operations in parking structures and roadways, and providing exceptional customer service during transportation duties.

CasinoHospitalityResorts

Responsibilities

Monitors and directs all vehicle movement to minimize congestion to ensure successful traffic flow operations in parking structures and roadways. Efficiently directs, regulates, and prioritizes traffic movement to minimize delays while warning of hazards, using signs, flags, and hand signals. Monitors traffic flow identifying bottlenecks to mitigate vehicle obstructions while locating safe intervals through which vehicles and pedestrians can safely drive/cross roadways. Communicates occupancy, safety hazards, and congestion levels to leadership. Follows safety rules and regulations on, including placing signs, barricades, traffic cones and other warning devices

Adheres to Valet operational protocols while assigned to attendant duties. Operates all guest and company vehicles following California vehicle code governing operations. Delivers best in Class service following company service standards ensuring guest satisfaction

Adheres to all California State and Federal transportation rules and regulations that govern passenger carriers. Exercises maximum regard for safety and welfare of all transported guests while operating shuttle. Completes daily pre trip/post trip vehicle safety inspections (Daily Vehicle Inspection Report), ensuring shuttle meets safety regulations to transport guests. Reports any condition of concern to management regarding vehicle issues/defects that may affect driver and passenger/guest safety. Complies with state and federal traffic and transit regulations. Provides management with accurate and up-to-date information regarding vehicle repairs, parking lot statuses, business operations, vehicle supplies, and/or any internal or external guest concerns

Conducts all guest interactions with the highest level of hospitality and professionalism by providing an enthusiastic and authentic time-based greeting, displaying professional non-verbal communication, showing genuine interest, using the guest’s name, anticipating guest needs, and conveying a sincere thank you and farewell

Performs other duties as assigned to support the eﬃcient operation of the department

Qualification

Traffic managementCustomer service experienceVehicle operationBasic vehicle maintenance

Required

High School Diploma or GED required

Minimum two (2) years driving experience required

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license

Have or obtain a California Commercial Driver's License, Class C or higher, with a passenger endorsement

Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required

Preferred

Previous customer service experience preferred

Ability to operate vehicles with both manual and automatic transmissions preferred

Basic vehicle maintenance experience preferred

Company

Yaamava' Resort & Casino at San Manuel

Glassdoor3.4

Since 1986, Yaamava' Resort & Casino at San Manuel, formerly known as San Manuel Casino, has built a strong reputation as a premier and renowned casino and Southern California’s one-stop destination for entertainment and fun.

Founded in 1986

Highland, California, USA

5001-10000 employees