FVI School of Nursing and Technology · 3 months ago
Director of First Impressions (Part-Time)
Miramar, FL
Part-time
Onsite
Director/ExecutiveFVI School of Nursing and Technology is a private institution dedicated to providing career programs in nursing, allied health, and technology. The Director of First Impressions is responsible for creating a welcoming environment for visitors and managing front desk operations, ensuring exceptional customer experiences and accurate data management.
Higher Education
Responsibilities
Greet and welcome visitors within 60 seconds of their arrival with a warm smile and direct eye contact
Avoid distractions such as personal phone use or idle conversations with colleagues
Direct visitors appropriately, which may include walking them to the correct office or department
Notify company personnel immediately upon the visitor's arrival, offer water if necessary, and follow up if not greeted within 10 minutes
Answer phones with a professional, warm tone within three rings; ensure no calls go to voicemail during business hours
Check voicemail every 15 minutes to avoid missed calls
Serve as the primary proctor for pre-admission exams, including Wonderlic (daily) and TEAS (Wednesdays 10:00 am - 2:00 pm)
Provide clear instructions and create a comfortable environment for applicants before the exam
Print and distribute exam results promptly, updating the applicant tracker by the close of each business day
Assist applicants with the self-serve registration process using the ADM system, ensuring all required documents (POG, photo ID, program plan) are uploaded
Review all documents to verify applicant signatures and completion
Update applicant statuses in Diamond and LSQ systems by close of business daily
Direct applicants to pay the registration fee after completing the enrollment process
Maintain 99.9% accuracy in all registration-related tasks
Initiate the Complio process for incoming nursing applicants after registration
Provide clear instructions on completing background checks, fingerprinting, drug screening, health clearances, and immunizations
Ensure Complio tasks are completed within 8 business hours of the registration process
Send weekly email reminders to registered students with incomplete requirements
Update the registration tracker every Wednesday and Friday with accurate status updates
Ensure all data is input into CRM and student information systems in real-time, with 99.9% accuracy
Run end-of-day reports or start-of-day reports to verify the completeness and accuracy of data entry
Update application and registration trackers by the end of business on Mondays and ensure all pre-admission requirements are met
Conduct file audits and verify that all future start students are properly submitted to the registrar after the add/drop period
Assist the Registrar's Office with processing diplomas and in-service certificates within 2-4 weeks of the graduation date
Help applicants complete the self-serve digital enrollment process and ensure all required documents are submitted accurately
Direct applicants to pay registration fees once enrollment is completed
Support campus events such as new student orientation and open houses, ensuring sign-in sheets are ready 60 minutes before the event starts
Order supplies, refreshments, and other items necessary for campus operations and events
Handle mail and package management, including scanning and distributing mail to hybrid or off-site team members, and ensuring packages are stored out of sight from visitors
Ensure all communications, including messages and emails, are promptly delivered to the appropriate department within 5 minutes
Check email hourly and disseminate important information to team members or students as necessary
Qualification
Required
Spanish is Required
99.9% accuracy in all data entry and document processing tasks
Timely updates to all relevant systems and trackers by close of business
Greet visitors within 60 seconds and answer calls within three rings
Respond to missed calls and voicemails within 15 minutes
Ensure all nursing applicants receive Complio instructions within 8 business hours
Company
FVI School of Nursing and Technology
FVI School of Nursing and Technology is committed to providing you a quality education in a lifelong, rewarding career.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Denyse Antunes
Chief Operating Officer
Arnie Girnun
Chief Success Officer
Company data provided by crunchbase