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Crunch Fitness · 2 hours ago

Member Service Representative - Cheektowaga (Buffalo)

Cheektowaga, NY

Part-time

Onsite

New Grad, Entry Level

$15.50/hr - $15.50/hr

Crunch Fitness is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. They are looking for energetic persons to work as Member Service Representatives to inspire others to reach their fitness goals and maintain a welcoming atmosphere in the gym.

FitnessHealth CareWellness

Responsibilities

Greet all members & guests with a smile and wish them well as they exit the club

Facilitate any messages on club software at member check-in

Work closely with team members in driving new member personal training sales by booking a kick off

Work closely with team members in driving new members into the gym

Maintain an atmosphere that makes all co-workers, members, and guests feel welcomed

Possess an enthusiastic, passionate, outgoing, friendly and ambitious personality

Answer phones in courteous, helpful, professional manner

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Understand and follow all policies, procedures and standards

Schedule member service needs

Assist in retail, childcare, etc. desks/areas as needed

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Maintain a clean and organized work area

Assist in all projects as delegated by club management

Follow all policies and procedures in Employee Handbook

Above description may be subject to change or alteration at any time

Qualification

Customer service skillsCommunication skillsMultitasking skillsFluent in EnglishHigh energyPatienceReadingWriting skillsExperience in fast-paced environment