Financial Partners Credit Union · 2 months ago
SYMITAR Administrator
Costa Mesa, CA, 92626, United States
Full-time
Onsite
Mid, Senior LevelFinancial Partners Credit Union is seeking a Symitar Administrator to ensure the seamless operation of the Symitar core banking system. This role involves configuring, monitoring, and troubleshooting the system while collaborating with various teams and third-party vendors to implement updates and enhancements.
BankingFinancial ServicesLendingNon Profit
Responsibilities
Manage and administer Symitar core banking systems, including installation, configuration, and maintenance of software and hardware components
Ensure system hardware and software availability, reliability, and security through proactive monitoring and management
Plan, coordinate, and execute upgrades, patches, and enhancements to Symitar software and associated hardware
Conduct testing and validation to ensure compatibility, functionality, and stability of system upgrades
Plans, coordinates and executes annual failover testing between production and backup hosts including associated essential applications
Perform regular data analysis, cleanup, and general housekeeping
Collaborates with other IT team members to identify and implement process improvements and system upgrades
Creates and maintains documentation for troubleshooting procedures, FAQs, and knowledge base articles
Respond to system incidents and service requests according to established procedures and service level agreements (SLAs). Document incident details, root cause analysis, and resolution steps for future reference and continuous improvement
Manage user accounts and profiles, including assisting with access issues and account maintenance
Offers technical expertise to diagnose and resolve intricate issues related to Symitar systems and applications, ensuring minimal disruption to operations
Champion seamless integrations between Symitar solutions and third-party applications, collaborating closely with cross-functional teams to achieve harmonious system interactions
Provide phone and technical support to FPCU as a backup for the IT Service Desk
Prepares audit responses pertaining to Symitar and leads any needed remediation efforts
Manages and supports integration of 3rd party connections
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field
Proficient experience with the Symitar application platform, including maintenance, user administration, audit functions, and daily operational tasks
In-depth knowledge of Symitar's core processing system, its multifaceted modules, and interconnected business applications
Exceptional problem-solving and analytical skills, enabling you to deconstruct complex challenges and devise elegant solutions
Exceptional communication skills, adeptly conveying intricate technical concepts to diverse audiences
Independent and collaborative, with a proven ability to manage multiple tasks and projects concurrently
Profound insights into credit union operations and financial industry dynamics provide a distinct advantage
Experience SQL including writing complex queries, optimizing database performance, and managing relational data systems
Skilled in administering IBM AIX environments, including system configuration, patching, and performance monitoring
Proficient in supporting and maintaining the Synergy document management system, including user access, plug-ins, workflows, and issue resolution
Preferred
Recognized certifications and advanced degrees are a strong asset
Company
Financial Partners Credit Union
Financial Partners Credit Union is a non-profit credit union firm that offers banking, lending, and financial service.
Founded in 1937
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nader Moghaddam
President/CEO
Mary Torsney
Chief Financial Officer
Recent News
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2025-04-28
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2023-12-11
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2022-07-21
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