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Conner Strong & Buckelew · 2 months ago

Associate Claim Consultant

Camden, New Jersey, United States

Full-time

Onsite

Mid Level

$68K/yr - $110K/yr

3+ years exp

Conner Strong & Buckelew is a company focused on providing claim advocacy and consulting services. The Associate Claim Consultant will support the claim consulting team by assisting clients through the claim process, managing relationships with insurance carriers, and developing strategies to manage claims effectively.

Employee BenefitsInsurance

No H1B

Responsibilities

Provide day-to-day support and advocacy to the Claim Consultant in guiding client through the claim process, including negotiation through settlement / resolution of the claim

Attend meetings with the Claim Consultant (or when appropriate by oneself) to review and analyze loss information and develop strategies to manage the client’s claims program

Provide claims assistance to the Consultant and Account Executive Teams in support of the Insurance Renewal process

Assist in completing and analyzing the client’s loss history and provide advice to Claim Consultant, Account Executive, and client on managing total cost of risk

Assist in reviewing the client’s current claims’ management program, including carrier, third-party administrator, third party vendors, adjuster contracts and internal processes and provide advice on enhancements

Assist in selecting third-party administrators and other key vendors

Assist and when appropriate leading claim strategy meetings, which include review of key claims driving loss history or impacting client’s bottom line

Assist in managing claim audits and subrogation services

Develop, maintain and enhance relationships with insurance carrier and vendor partners

Assist in supervising the tasks of the Claim Coordinator to ensure proper claim reporting and handling of claims

Provide technical support by conducting coverage review of applicable insurance policy and reservation of rights/ denials from insurance carriers and determine any opportunity for advocacy of coverage and then assist with such advocacy

Develop and implement claims service plans that assist client’s in managing their total cost of risk

Proactively monitor claims activity, action plans and reserves, drives outcomes and facilitates resolutions

Develop, maintain and enhance strong working relationships with Insurance Carriers, Third Party Administrators, Clients and Account Team

Act as a claims advocate and liaison for clients

Work with insurance carriers to establish claim protocols that establish proper claim handling, reserve standards and settlement authority

Active participant in various committees and practice groups to support the goals of the department, division and company

Provide support to training and development goals of the department by assisting in preparing materials and present when appropriate

Maintains workflows, tasks and incoming mail in Agency Management System

Ensures accuracy of client data in the agency management system

Adheres to company policies, procedures and guidelines

Other duties as assigned

Qualification

PropertyCasualty Insurance LicenseClaims ManagementMicrosoft Office SuiteAnalytical SkillsInterpersonal SkillsProblem SolvingOrganizational SkillsCommunication SkillsSelf-starterFlexibility