GCC · 4 weeks ago
Sales Operations Analyst
Greater Tampa Bay Area
Full-time
Onsite
New Grad, Entry LevelGCC is a 100% employee-owned company providing motion control solutions for hydraulic, pneumatic, and electrically powered applications. The Sales Operations Analyst plays a critical role in supporting strategic accounts, ensuring seamless communication and order management while collaborating with various teams to maintain customer satisfaction.
Industrial AutomationIndustrial EngineeringManufacturingMechanical Engineering
Responsibilities
Partner closely with Outside Sales to support strategic OEM accounts through proactive communication, timely follow-up, and coordinated execution
Learn and apply product knowledge across hydraulic, pneumatic, and automation components to help customers identify the right solutions
Serve as the primary internal contact for assigned accounts, ensuring consistent and professional handling of orders, quotations, and service requests
Develop strong relationships with customer contacts to understand production needs, forecasts, and business cycles
Provide real-time updates on pricing, product availability, lead times, and delivery status
Collaborate with cross-functional teams including engineering, outside sales, production and purchasing to resolve challenges and maintain customer satisfaction:
Accounting/Finance – resolve credit, billing, and invoicing issues
Support and participate in the organization’s continual improvement program to conform to ISO 9001 requirements and understand the implications of conformance with the Quality Management System
Other duties as assigned
Qualification
Required
High school diploma, GED, or equivalent secondary education
Technical aptitude, training or classes related to fluid power, mechanical or automation products a plus
Experience with customer communication via phone & email
Proficient with Microsoft Outlook, familiar with basic Microsoft Excel function, experience with order entry/ERP systems a plus
Experience working with technical products a plus
Sound problem solving skills. Ability to make decisions by demonstrating initiative and assertiveness
Willingness to learn technical products and manufacturers
Strong interpersonal skills. Ability to work well with customers; team members; and individuals in other departments
Good communication skills. The ability to articulate technical and conceptual information in a clear, concise and effective way
Excellent organization – ability to track multiple projects for customers and sales representatives. Ensuring all information is documented and communicated effectively
Benefits
Medical
Dental
Vision
Life and disability insurance
Family leave
401(k) plans with company match
Employee stock ownership plan (ESOP)
Company
GCC
GCC is an industrial firm that offers a wide rang of hydraulics, pneumatics, automation, fluid conveyance and integrated systems
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-10-31
Company data provided by crunchbase