Associate Data Center Technician jobs in United States
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Cypress HCM · 2 weeks ago

Associate Data Center Technician

positionDFW Metroplex
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$27/hr - $30.80/hr
date2+ years exp

Cypress HCM is seeking an Associate Data Center Technician who will be responsible for troubleshooting console connectivity, server power supply, and network connectivity issues. The role involves assisting with the installation and troubleshooting of SSDs and NVME drives, mentoring junior technicians, and ensuring service level agreements are met.

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Growth Opportunities

Responsibilities

Perform basic hardware diagnostic and troubleshooting of servers. Escalating complex issues to Senior Data Center Technicians as necessary
Troubleshoot basic Linux OS level issues on all servers
Installation of new SSD’s and NVME’s into existing servers
Assist our engineers in troubleshooting all autobuild (Linux Kickstart) nodes that do not build properly (stragglers)
Troubleshooting and resolution of all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.)
Resolution of manually-generated tickets through cross-functional collaboration across diverse teams
Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up
Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth
Assisting Level 3 Data Center Technicians in OS level troubleshooting and network troubleshooting
Ensure our data center house rules are being followed and immediately report any concerns to leadership
Ensure our data center cleanliness, any issues with cleanliness must be reported to leadership

Qualification

Linux troubleshootingServer hardware troubleshootingData Center EngineeringCommunication

Required

2+ years in a Data Center Engineering Role
2+ years Linux troubleshooting experience
2+ years server hardware troubleshooting experience

Preferred

Communication

Company

Cypress HCM

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Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
dateFounded in 2005
location
Walnut Creek, California, USA
people-size51-200 employees
web-link
http://cypresshcm.com

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Lillig
CEO
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Philip Oommen
CFO
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Company data provided by crunchbase