NetSuite · 3 months ago
Technical Analyst 3-Support
Nashville, TN, United States
Full-time
Onsite
Mid, Senior Level
3+ years expNetSuite is a company that specializes in cloud-based business management software. They are seeking a Technical Analyst 3-Support who will be responsible for providing support and managing customer inquiries related to accounts and billing in a global, remote environment.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Security Clearance Required
Qualification
Required
3 to 5+ years of experience
Good written and verbal English communication skills
Effectively communicate with people on both a technical and non-technical level
Ability to work with a global, remote workforce
Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided
A focus on customer service / satisfaction
Bachelor's degree in information technology, Computer Science, Business Administration, or related field
4+ years' experience in Infrastructure or related field
Previous experience in a similar role, preferably with hands-on experience in managing accounts and handling billing inquiries
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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2025-11-27
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2025-11-18
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