Apply on Employer Site

Flagstar Bank · 5 hours ago

Branch Banking Leader

West Babylon, NY

Full-time

Onsite

Senior Level

$64K/yr - $102K/yr

5+ years exp

Flagstar Bank is seeking a Branch Banking Leader to coach a high-performing branch team to meet and exceed performance targets. This role focuses on sales coaching, operational excellence, and delivering high levels of client service while managing risks and ensuring compliance.

BankingFinanceFinancial Services

Responsibilities

Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions

Sales Leadership and Coaching: Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements

Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction

Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards

Performs special projects, and additional duties and responsibilities as required

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations