Dispatcher/Support Services (Security Assistant) jobs in United States
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USAJOBS · 3 months ago

Dispatcher/Support Services (Security Assistant)

The Greater Los Angeles VA Healthcare System is seeking candidates for the position of Security Assistant. This role involves monitoring physical security equipment and systems, receiving and evaluating calls, dispatching police, and maintaining records and support services.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Answer 911 calls: Receive incoming calls to determine the nature and urgency of the situation
Collect essential details from callers, such as location, the type of incident, and any potential hazards
Determine the correct priority and appropriate type of response needed for each call
Provide information or referrals for non-emergency situations
Use radio systems and computer-aided dispatch (CAD) to send police officers and other emergency services to the scene
Track the location of on-duty officers and keep their status updated in the system
Provide officers in the field with updates, important details, and necessary support during their response
Collaborate with other emergency services, such as fire and medical personnel, when required
Log all calls, incidents, and responses in a written or automated format
Access and retrieve information from databases, including criminal records, vehicle information, and warrants
Answer inquiries from the public and other law enforcement agencies
In some cases, monitor security cameras and other surveillance equipment

Qualification

Security monitoringDispatchingRecord keepingComputer skillsCommunicationOrganizational skillsTeam collaboration

Required

You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process
Selective Service Registration is required for males born after 12/31/1959
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
You may be required to serve a probationary/trial period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
Specialized experience for the GS-05 grade level: You must have one full year of specialized experience equivalent to the GS-4 level in the federal service
Specialized Experience: You must have knowledge of security or law enforcement objectives and programs; carrying out support tasks related to law enforcement and security administration; monitoring and/or responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs
Education: Applicants may substitute education for the experience required for the GS-05 level. Four years of education above the high school level
Combination: Applicants may also combine education and experience to qualify at this level
You will be rated on the following Competencies for this position: Communications, Computer Skills, Manages and Organizes Information, Security, Technology Application
A full year of work is considered to be 35-40 hours of work per week
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating

Benefits

Relocation/Recruitment Incentives: May be authorized to highly qualified applicants up to 25%.
A career with the U.S. government provides employees with a comprehensive benefits package.

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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