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USAJOBS · 2 months ago

ADMINISTRATIVE SUPPORT ASSISTANT NF3* (RFT) FAMILY ADVOCACY PROGRAM

Kaneohe, Hawaii, USA

Full-time

Onsite

Entry Level

$22.60/hr - $22.60/hr

3+ years exp

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. The Administrative Support Assistant will coordinate and perform various administrative functions to support upper management and ensure smooth office operations.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Coordinates and performs a wide variety of responsible administrative functions in support of upper level management functions

Organizes flow of operational program processes in an office environment

Establishes status of actions on numerous projects and program operations

May serve on a variety of advisory committees

May be delegated signatory authority for selected administrative matters

Reviews and interprets directives and regulations

Maintains official files

Advises staff on development and implementation of local administrative directives and procedures

Develops internal policies, procedures and work methods affecting administrative management operations

Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format

Collects, compiles and organizes information and data to meet administrative requirements

Prepares correspondence and drafts instructions

Facilitates methods for automating reports and correspondence

Uses a personal computer to transmit correspondence, create reports, databases, spreadsheets, graphics, slide shows and presentations

Manipulates data to meet presentation and report requirements

Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation

Receives telephone callers, visitors, complaints and outside contacts and directs them to appropriate contacts when necessary

Receives and delivers messages to staff members

Arranges and maintains appointment calendars for staff

Routes incoming mail to staff and work sections

Establishes suspense dates to collect responses and submits information as required by requests

May perform support functions such as gathering statistical data; monitoring and reporting on support budgets; assisting in developing financial plans, obligating funds, liquidating travel claims; maintaining stock of office supplies, making arrangements for special events; collecting and reviewing section timecards for supervisor's signature, preparing and conducting briefs, presentations and training sessions; monitoring and distributing personnel paperwork such as selection and recruitment requests, personnel actions, training notices, performance reviews, position descriptions, individual development plans

Provides World Class Customer Service with an emphasis on courtesy

Assists customers and communicates positively in a friendly manner

Asks questions to determine, verify and solve problems

Checks for satisfaction on the quality of goods and services

Takes action to solve problems quickly

Alerts the higher-level supervisor, or proper point of contact for help when problems arise

Adheres to safety regulations and standards

Uses any required safety equipment, and observes safe work procedures

Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment

Performs other related duties as assigned

This is a white-collar position where occasional lifting up to 20 lbs may be required

Qualification

Administrative practicesProject coordinationDocumentation preparationStatistical data gatheringBudget monitoringCustomer serviceCommunication skillsTeamworkProblem-solving

Required

Three years experience that demonstrates broad knowledge of administrative practices and principles

Skill to organize and coordinate multiple high visibility projects simultaneously

Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation

Skill to operate a personal computer, and associated peripheral equipment and software

Knowledge of a variety of support functions such as gathering statistical data, monitoring and reporting on support budgets, assisting in developing financial plans; obligating funds, liquidating travel claims; maintaining stock of office supplies

Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization