Starwood Hotels · 8 hours ago
Restaurant Sales Manager
Sunnyvale, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
3+ years expStarwood Hotels is a luxury hotel brand management company that values collaboration, service, and respect for nature. They are seeking a Restaurant Sales Manager to develop sales strategies, maintain customer relationships, and ensure profitability while fostering a positive team environment.
HospitalityHotelVenture Capital
Responsibilities
Working knowledge of the restaurant business, including menu planning, current trends in food and entertainment, and basic room set-ups and capacities
Strong passion for culinary excellence, wine knowledge, and service
Determine, develop, and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations
Develop and maintain relationships with customers, community organizations, and professional associations to maintain visibility and market share. Continually target and prospect new business through individual creativity and innovation
Create and implement sales strategies to maximize profits of the hotel while maintaining customer satisfaction
Analyze competition, market trends and customer needs to continually assess productivity against established goals
Strategically evaluate and determine the revenue potential of clients compared to the established goals of the hotel to ensure profitability. Develop a sales strategy by analyzing historical, current, and future hotel/market trends to capture the maximum amount of revenue
Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions
Responsible for the review of all bills that are sent to the client. In reviewing bills, they should be accurate and timely to maximize return business
Assist in development, design, and implementation of custom menus
Maintain proper documentation of events, changes and special requests with updated Banquet Event Orders, group resumes and rooming lists. Provide accurate and concise information to all departments
Communicate event details to THSV operations staff, including food and beverage needs, audio visual requirements, function room set-up, billing, recreation, activities, décor, etc
Organize and conduct site visits, pre-planning visits, pre-con and post-con meetings
Effectively up-sell products and services throughout the pre-event planning phase to maximize profitability and achieve quarterly goal
Proven ability to take on and successfully complete projects as assigned, with a strong focus on meeting deadlines and delivering quality results
Qualification
Required
Working knowledge of the restaurant business, including menu planning, current trends in food and entertainment, and basic room set-ups and capacities
Strong passion for culinary excellence, wine knowledge, and service
Determine, develop, and execute action plans against existing and new target accounts to achieve and exceed sales revenue expectations
Develop and maintain relationships with customers, community organizations, and professional associations to maintain visibility and market share
Create and implement sales strategies to maximize profits of the hotel while maintaining customer satisfaction
Analyze competition, market trends and customer needs to continually assess productivity against established goals
Strategically evaluate and determine the revenue potential of clients compared to the established goals of the hotel to ensure profitability
Communicate and enforce contractual agreements pertaining to meeting space, food and beverage, and special concessions
Responsible for the review of all bills that are sent to the client
Assist in development, design, and implementation of custom menus
Maintain proper documentation of events, changes and special requests with updated Banquet Event Orders, group resumes and rooming lists
Communicate event details to THSV operations staff, including food and beverage needs, audio visual requirements, function room set-up, billing, recreation, activities, décor, etc
Organize and conduct site visits, pre-planning visits, pre-con and post-con meetings
Effectively up-sell products and services throughout the pre-event planning phase to maximize profitability and achieve quarterly goal
Proven ability to take on and successfully complete projects as assigned, with a strong focus on meeting deadlines and delivering quality results
Passionate about food & beverage and a minimum of 3 years of similar work experience
Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance
Excels at communication, both verbal and written
Is flexible and willing to meet the demands of a 24-hour operation
Preferred
A post-secondary diploma or degree would be a plus
Benefits
Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
Retirement Planning
Paid Personal Days
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raul Leal
Chief Executive Officer
Abhay Bakaya
Chief Development Officer
Company data provided by crunchbase