Hollywood Casino at Penn National Race Course ยท 2 months ago
Host(ess) Steakhouse - Part Time
Hollywood Casino at Penn National Race Course is part of PENN Entertainment, a leader in the entertainment industry. They are seeking a Host(ess) to greet guests, manage reservations, and ensure a pleasant dining experience in a fast-paced environment.
Entertainment
Responsibilities
Greet guests with a warm verbal greeting and eye contact
Maintain communication with servers and inform them when a table in their section has been seated
Responsible for answering telephones and taking reservations if necessary
Verify reservation, if required, before seating guests
Advise guests of waiting time and recommend beverage outlets
Responsible for seating guests according to established rotation procedure and explaining daily features
Handle any guest complaints and resolve them quickly and courteously
Keep work area neat and clean in accordance with all PA Department of Health standards
Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations
We will provide any necessary training for this position
Qualification
Required
Must have the ability to read, write, and speak English
Must have the ability to read and interpret documents, such as safety rules
Must have the ability to solve practical problems and deal with a variety of situations
Basic computer knowledge; ability to operate a POS system
Must be able to obtain RAMP certification
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino at Penn National Race Course
Home of premier racing, outdoor concerts, gaming experience & PENN Play rewards. GAMBLING PROBLEM?
Funding
Current Stage
Late StageCompany data provided by crunchbase