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ATC · 2 months ago

Network Engineer - CCNA or CCNP (ONLY LOCALS)

Harrisburg, PA

Contract

Onsite

Mid Level

4+ years exp

ATC is seeking a Network Engineer to provide network support for enterprise networks within the Commonwealth of Pennsylvania. The role involves planning, designing, maintaining, and integrating local and wide area network infrastructure, along with managing vendor relationships and ensuring network security compliance.

Internet

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for the Enterprise networks such as COPA Net, Keystone Net; manage vendors that support management of the Enterprise networks

Knowledge of the installation, configuration, and maintenance, and management of network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software

Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems

Act as a vendor liaison and interfaces directly with all the technical vendors supplying data network services to Commonwealth agencies

Understand the design of LAN/WAN network architecture including:

• Network bandwidth analysis and capacity planning

• Detailed specifications and schematic engineering drawings for network enhancements and modifications

Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group

Assists widespread events/ incidents to customers and other networking teams as needed

Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams

Evaluates current and future Enterprise network needs and works with the Enterprise architect and Enterprise Service Delivery team to prepare technical solutions and recommendations

Reviews the development of configuration standards

Ensures that all existing and new networks meet or exceed the security requirements set forth by OA

Utilize network documentation including but not limited to network diagrams, spreadsheets, and vendor documentation for troubleshooting purposes

Develop and maintain technical documentation and knowledge base articles

Maintains an understanding of various routing protocols such as BGP and OSPF

Maintains a working knowledge of network monitoring tools and automation

Responsible for assigned roles within the Enterprise Change Management system to include; submitting and reviewing change requests, as well as, communicating these scheduled events through the Network Notifications process

Be familiar with ITIL 4 framework and best practices

Understand the Service Management Practices such as change management, problem and incident management

Coordinates Enterprise change management efforts with vendors, Delivery Centers, Agencies and other Enterprise network teams

Participates in Service Now trouble ticket resolution and reporting

Ensures that assigned Enterprise Network Services networking trouble tickets or incidents follow established processes and are fully documented within Service Now

Communicates effectively both verbally and in writing with other employees, vendors, and business partners

Performs other duties as required

Qualification

CCNACCNPNetwork RoutingNetwork SwitchingSD-WANBGPOSPFNetwork Monitoring ToolsITIL 4Customer ServiceTechnical DocumentationCommunication Skills

Required

Provide technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure

Communicate well and be a highly technical and eager individual with numerous years of experience in a large environment

Perform network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems

Act as a vendor liaison and interface directly with all the technical vendors supplying data network services to Commonwealth agencies

Understand the design of LAN/WAN network architecture including network bandwidth analysis and capacity planning

Assist in the execution of planned deployments and upgrades and support change management efforts within the edge networking group

Proactively identify and troubleshoot issues related to complex network problems and work them to resolution

Evaluate current and future Enterprise network needs and work with the Enterprise architect and Enterprise Service Delivery team to prepare technical solutions and recommendations

Review the development of configuration standards

Ensure that all existing and new networks meet or exceed the security requirements set forth by OA

Utilize network documentation including but not limited to network diagrams, spreadsheets, and vendor documentation for troubleshooting purposes

Develop and maintain technical documentation and knowledge base articles

Maintain an understanding of various routing protocols such as BGP and OSPF

Maintain a working knowledge of network monitoring tools and automation

Be familiar with ITIL 4 framework and best practices

Coordinate Enterprise change management efforts with vendors, Delivery Centers, Agencies and other Enterprise network teams

Participate in Service Now trouble ticket resolution and reporting

Ensure that assigned Enterprise Network Services networking trouble tickets or incidents follow established processes and are fully documented within Service Now

Communicate effectively both verbally and in writing with other employees, vendors, and business partners

Obtain and maintain CJIS clearances

Operate telephones/cell phones

Operate a PC and peripherals/servers and network components

Operate motor vehicles and maintain a valid PA driver's license

Excellent oral and written communications skills using the English language

Read and comprehend technical literature

Lift equipment up to 40 pounds

Analyze/solve complex technical issues

Stay current with new and emerging network-related trends and technologies

Provide outstanding customer service

Network Switching required 4-5 years