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Citizens · 2 months ago

Data Science Manager- Generative AI

200 Station Drive, Westwood, MA, 02090, US

Full-time

Hybrid

Senior Level

6+ years exp

Citizens is a financial institution seeking a Data Science Manager to lead a team focused on Generative AI and Natural Language Processing. The role involves applying advanced AI techniques to solve business challenges, mentoring data scientists, and collaborating with stakeholders to align AI capabilities with business needs.

BankingCredit CardsFinancial ServicesFinTechRetail

H1B Sponsor Likely

Responsibilities

Lead the development and deployment of Gen AI-powered solutions using LLMs for complex workflows and processes

Manage and mentor a team of data scientists, providing technical guidance, career development support, and performance feedback

Partner with business and technical stakeholders to identify high-value opportunities for Generative AI and define solution strategies

Oversee data sourcing, preparation, and transformation efforts to support model input and evaluation

Ensure responsible AI practices by collaborating with risk, compliance, and model validation teams

Drive prompt engineering, model evaluation, and iterative refinement of LLM-based solutions

Stay current with advancements in Generative AI and NLP, and assess their applicability to banking use cases

Contribute to the development of internal standards and best practices for Gen AI adoption

Qualification

Generative AILarge Language ModelsPythonNatural Language ProcessingData ScienceStakeholder EngagementAgile MethodologiesTechnical WritingProject Management

Required

6+ years of experience in data science, machine learning, or AI, with at least 2 years in a leadership or managerial role

Hands-on experience applying Generative AI and LLMs in production or pilot environments

Strong proficiency in Python and experience with NLP libraries and frameworks (e.g., LangChain, Langgraph, Autogen, Strands etc.)

Proven ability to lead technical teams and manage multiple projects simultaneously

Experience working with unstructured data and integrating AI solutions into business workflows

Strong communication skills, including technical writing and stakeholder engagement

Master's Degree or PhD in Computer Science, Mathematics, Statistics, or a related field

Preferred

Experience with prompt engineering and LLM orchestration

Familiarity with cloud platforms and MLOps tools

Experience interacting with model validation teams and regulators

Background in Agile methodologies and project management tools

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees

https://www.citizensbank.com/

H1B Sponsorship

Citizens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (1)