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Salem Five Bank · 2 months ago

Personal Lines Sales Producer (Insurance Sales)

Woburn, MA

Full-time

Onsite

Mid Level

Salem Five Bank is a growing regional financial services organization with a rich history of over 160 years. The Personal Lines Sales Producer role focuses on generating new business and maintaining existing client relationships in the insurance sector, while collaborating with various departments to enhance service delivery.

BankingFinanceFinancial ServicesMortgage

Responsibilities

The primary objectives of this role are to generate new organic business and maintain the renewal book of business for our agency

Includes managing a renewal book of business, identifying cross sell opportunities, and fostering strong customer relationships

Continuously monitor renewal retention rates to ensure that we are retaining our business and addressing any potential issues proactively

The Producer will possess strong sales acumen, excellent communication skills, and a proactive approach to building and fostering relationships with clients and partners

Collaborate with our banking partners, mortgage department, and retail branches to identify cross-selling opportunities and foster mutually beneficial relationships. Foster and maintain strong, mutually beneficial relationships with these partners

Maintain a robust pipeline of new business, attend networking events, and work closely with the Sales Manager to achieve targeted goals. Conduct cold calls, follow up on leads, and pursue referrals to build the client base

Responsible for handling the rating, quoting, and proposing of new business opportunities, manage payments, and ensure accurate record-keeping and documentation in our agency management system. Explain the various insurance products to customers

Address customers concerns, and service requests promptly and professionally

Conducts regular reviews of customers insurance needs to ensure adequate coverage and offer policy and product recommendations

Collaboration with both our internal and external service and support staff. By working closely together, we can ensure seamless workflow management and drive efficiencies across all processes

Regular attendance is essential to this position

Assumes additional responsibilities as requested

Attend networking events and engage in community activities to enhance the agency’s visibility and attract new clients

Build and maintain relationships with prospective clients, industry professionals and banking partners

Attend meetings and training sessions with carrier representatives and vendors

Collaborate closely with the Sales Manager to develop strategies and reach targeted sales goals

Provide input on sales strategies and market trends to help shape the agency's growth initiatives

Attend regular sales meetings and agency events

Collect payments from customers, ensuring all transactions are accurately recorded

Obtain necessary signatures and ensure all required documents are completed and filed properly

Work with the Quality Control Manager including internal service and support staff to ensure all documentation is completed accurately including signed documents and collecting minimum payments. All signed documents meet the agency’s standards

Ensure that the agency management system (Applied) is updated with the most recent and accurate client information

Collaborate with internal and external departments to ensure seamless service delivery to clients

Act as a liaison between clients and various agency departments to facilitate effective communication and problem-solving

Always represent the agency with the highest level of professionalism

Uphold the agency's values and commitment to exceptional client service in every interaction

Maintain an active insurance license and stay informed about industry regulations and updates

Qualification

Property & Casualty licenseSales acumenAgency Management SoftwareInsurance Rating SoftwareMicrosoft Office SuiteCommunication skillsNegotiation skillsOrganizational skillsTime managementProblem solving