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Paperless Parts · 11 hours ago

Services Engineer

Boston, MA

Full-time

Onsite

Mid Level

$100K/yr - $130K/yr

Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. The Services Engineer will focus on customizing integrations for various software systems, ensuring customer success through effective communication and technical expertise.

ManufacturingSoftware

No H1B

U.S. Citizen Only

Responsibilities

Design & Develop custom integrations to support Customer’s desire to integrate their technical infrastructure

Develop custom enhancements to existing integrations

Learn the Paperless Parts platform, including how to customize the pricing engine with P3L (Paperless Parts Pricing Language)

Lead the implementation of an off-the-shelf integration

Provide tier 2 support for existing integrations to ensure limited disruption to Customer’s day to day

Participate in sales and onboarding calls as the technical expert

Balance multiple projects, including getting comfortable meeting with customers and knowing how to effectively bring in help from the rest of the team

Contribute to the design and development of our APIs and SDKs to make future projects more efficient

Travel to one or more customer sites to better understand how manufacturing shops operate

As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates

Qualification

PythonSQLREST APIsSoftware integrationsWindows IT environmentsAnalytical skillsCustomer facing experienceFast learnerCommunication skillsProblem-solving skills