Wolters Kluwer · 8 hours ago
Consultant - Legisway Implementation & Product Support
Minneapolis, MN
Full-time
Hybrid
Mid Level
$92K/yr - $127K/yr
4+ years expWolters Kluwer is a leading global provider of information services and solutions, and they are seeking a Consultant for Legisway Implementation & Product Support. The role involves working as part of a consulting team to manage and implement SaaS solutions for corporate legal departments, focusing on project management, technical consulting, and customer support.
BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware
Hiring Manager
James Crawford
Responsibilities
Collaborate and support customers in implementation planning, solutioning, and following best practices to achieve their goals
Perform complex configurations and application modifications to integrate with client workflow using best practices for customers
Gather technical specifications that meet the client's business needs and requirements
Manage customer SaaS implementations including client-build specifications and product customizations
Troubleshooting technical and configuration questions from our internal and external customers
Independently collaborate with technical teams for advanced issue resolution
Serve as the technical project manager, ushering clients through their implementation. Setting up clear milestones, communications, touchpoints, and issue management resolution
Demonstrate intricate product functionalities
Work collaboratively with team members and others to foster an innovative, problem-solving environment
Collaborate with level 1 support team to ensure the highest standard of customer service and communication
Qualification
Required
Bachelor's degree or equivalent experience
Experience with SaaS implementation – especially, experience working with configurable solutions
2+ years' experience in a client-facing implementation role
4+ years' experience in information systems experience
Strong technical aptitude, experience with some level of SQL queries
In-depth conceptual and practical knowledge related to technology implementations
Demonstrated analytical, and problem-solving skills with strong attention to detail
Strong project management skills. Minimum 1 year of experience
Advanced skills in managing customer relationships
Extensive understanding of products/services
Ability to solve complex problems; exercises judgment based on the analysis of multiple sources of information
Ability to work independently and in a team environment
Ability to support multiple client projects simultaneously
Demonstrated desire for learning and improvement
Preferred
Experience with Project Management tools (SmartSheets preferred)
Company
Wolters Kluwer
Wolters Kluwer is an information services company specializing in software solutions and services for the healthcare and legal sectors.
10001+ employees
H1B Sponsorship
Wolters Kluwer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (22)
2023 (23)
2022 (10)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$1.78B2025-06-23Post Ipo Debt· $578.76M
2025-03-13Post Ipo Debt· $542.74M
2024-03-11Post Ipo Debt· $655.84M
Leadership Team
Jason Marx
CEO, Wolters Kluwer Tax & Accounting
Nancy McKinstry
CEO
Recent News
Business Wire
2025-12-18
2025-12-09
Company data provided by crunchbase