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Quince · 11 hours ago

Senior Product Manager, Vendor Quality Platform

Palo Alto, CA

Full-time

Onsite

Senior Level

$204K/yr - $226K/yr

5+ years exp

Quince is a tech company disrupting the retail industry by leveraging AI, analytics, and automation to provide high-quality essentials at low prices. The Senior Product Manager for the Vendor Quality Platform will build technology to enhance quality across the vendor and supply chain lifecycle, focusing on risk management, quality data integration, and cross-functional collaboration.

Retail

H1B Sponsor Likely

Responsibilities

Define a 12–24 month roadmap for the Quality Platform (inspections, labs, scorecards, AI)

Establish risk tiers, AQL/sampling standards, and compliance gates baked into workflows

Make “build vs. buy” decisions across inspection/lab providers and platform components

Ship v1 of automated QC booking & dispatch and risk-based inspection gating in first 6 months

Launch vendor/factory quality scorecards with workflows and SLA tracking

Deliver stable integrations to at least one 3P inspection/lab network and our PLM/ERP

Drive platform SLOs (availability, latency) and auditability across all decisions

Partner with Sourcing/Production/Logistics/Merch to align pre-PO checks and pre-ship holds with quality gates

Work with QA/QC Ops to codify procedures into productized playbooks

Coordinate with Legal/Compliance for regulatory testing, documentation, and record retention

Enable Data/ML to operationalize computer-vision and anomaly detection

Final-inspection Right-First-Time (RFT); defect rates (critical/major/minor) at AQL

Inspection & lab lead time, retest rate, and on-time ship adherence

Compliance pass rate; % shipments auto-approved by rules

Return/defect-related CSAT lift; Cost of Quality (prevention/appraisal/failure) reduction

Vendor Quality Score improvement

Qualification

Product managementAPI developmentData analysisSupply chain experienceComputer visionWorkflow designCommunicationCollaboration

Required

5–7+ years total experience; 3+ in product management building internal platforms or supply-chain/operations products

Proven launches of workflow/API products used by external partners (vendors, 3Ps) and internal operators

Technical fluency (APIs, data pipelines, event models); ability to translate standards into system rules

Data-driven; comfortable with SQL and experimentation to validate gating logic and thresholds

Excellent communicator across executive, business, factory, and engineering audiences

Preferred

Supplier-quality or private-brand apparel/consumer goods experience

Familiarity with inspection/lab networks (e.g., Intertek, SGS, BV, QIMA) and PLM/ERP (e.g., TradeBeyond/CBX)

Experience with computer vision for defect detection or production monitoring

Background designing workflows, vendor incentives, and scorecards

Time in both high-growth startups and scaled, global supply chains

Company

Quince

Quince is an affordable luxury brand that sells high-quality fashion and home goods at radically low prices— direct from the factory floor.

Founded in 2018

San Francisco, California, US

201-500 employees

https://www.quince.com

H1B Sponsorship

Quince has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2023 (1)