IntePros · 6 hours ago
Service Desk Technician
Nashville, TN
Full-time
Onsite
New Grad, Entry LevelIntePros is seeking an IT Help Desk Technician for a long-term contract with their client in Nashville, TN. This role will serve as the first point of contact for customers seeking technical assistance and will involve troubleshooting issues through various methods.
ConsultingInformation TechnologyStaffing Agency
Responsibilities
Customer Support for DHS Applications
Following up with customers to ensure full resolution of issues
Installing or changing software to fix issues
Remotely accessing software to resolve issues
Diagnosing problems
Reset AD and mainframe passwords and unlock accounts
Qualification
Required
Customer Support for DHS Applications
Following up with customers to ensure full resolution of issues
Installing or changing software to fix issues
Remotely accessing software to resolve issues
Diagnosing problems
Reset AD and mainframe passwords and unlock accounts
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
Founded in 1996
201-500 employees
H1B Sponsorship
IntePros has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (6)
2022 (7)
2021 (6)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase