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Cyncly · 3 months ago

ERP Application / Implementation Specialist

Cary, NC, United States

Full-time

Hybrid

Mid Level

3+ years exp

Cyncly is a global technology powerhouse that transforms the way customizable products and spaces are imagined, designed, sold, managed, and made. The ERP Application / Implementation Specialist will guide customers through the successful implementation of manufacturing enterprise software solutions, working closely with project managers and application specialists to deliver value through consultative services and technical support.

Information TechnologySoftware

Responsibilities

Deliver successful implementations of our manufacturing solutions both onsite at the customer facility and remotely by providing technical services that may include system configuration, data setup, machine integration / configuration, report configuration / development, stored procedure development, testing and validation, management consultation and user training

Guide and support our customers and help them get value out of our solution offerings by providing consultative services that may include needs assessment, productivity recommendations, production best practices suggestions, system improvement recommendations, customer training and contributing information to strategic plans and reviews

Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks

Test configuration and solutions to ensure they satisfy customer requirements

Manage and update task assignments to meet company and customer commitments

Support knowledge transfer to other team members

Commitment to building long and lasting client relationships

Travel is required

Qualification

ERP implementationsSQL statementsIMOS experienceManufacturing conceptsReporting servicesSoftware developmentMicrosoft productivity toolsProblem-solving skillsOrganizational skillsTime management skills

Required

3 - 5 years prior experience in software development and or implementation

Prior experience with ERP implementations strongly preferred

IMOS experience strongly preferred

Solid base in SQL statements and SQL stored procedures

Strong attention to deadlines and budgetary guidelines

Proven success working with all levels of management

Strong understanding of manufacturing concepts and principles and prior experience in furniture production and/or woodworking industry is an advantage

Self-starter, highly motivated, able to work in fast paced environments and execute on multiple concurrent project tasks

Excellent organizational and time management skills, strong communicator to varied audiences and good problem-solving skills

Detail oriented with skills to absorb, analyze and practically apply technical information to a variety of customer environments

Strong interest in software systems

Familiar with Microsoft productivity tools

Experience with reporting services