Amazon · 3 hours ago
Sr. Product Support Engineer, Amazon Prime Air
Seattle, WA
Full-time
Onsite
Senior Level
$137K/yr - $186K/yrAmazon is a leading company committed to diversity and inclusion, and they are seeking an experienced Engineer for the Product Support Organization team within Prime Air. The role involves driving deployment of hardware and software functionality, investigating issues, and designing ground support equipment to enhance delivery efficiency.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Drive deployment of hardware and software functionality
Investigate issues
Design ground support equipment to drive delivery on a critical program across several different disciplines
Work with engineering, manufacturing, and operational functions across all Prime Air teams to drive efficient delivery
Decompose ambiguous problems into straightforward solutions
Qualification
Required
Experience working with interdisciplinary teams to execute product design from concept to production
Experience in developing functional specifications, design verification plans and functional test procedures
Experience in component selection and understanding of component reliability
Experience with prototyping and implementation
Experience in the design of complex mechanical products and equipment at volume
Experience with troubleshooting and trend analysis
Preferred
Experience with the project management of technical projects
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase