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First Hawaiian Bank · 2 months ago

Customer Service Representative (Main Branch)

Honolulu, HI

Full-time

Onsite

Entry, Mid Level

$19/hr - $22.50/hr

2+ years exp

First Hawaiian Bank is a well-established institution recognized as one of the 'Best Places to Work in Hawaii'. They are seeking a Customer Service Representative I to provide quality customer service, promote the Bank's products, and serve as a liaison for customer referrals to specialized banking areas.

BankingBitcoinFinancial Services

Responsibilities

Provide quality customer service to bank customers both inside and outside the branch

Promoting the Bank’s products and services

Informing the customer of benefits and features

Act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc

Projecting a professional image and appearance as a representative of the Bank

Qualification

Customer service experienceSales skillsAssociates degree in businessPC skillsTyping 35wpmVerbal communicationInterpersonal communication

Required

Associates degree in business and/or equivalent work skills required. Upon acceptance into the position, mandatory completion of FHB CSR School

Minimum of 2 years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services

Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups

Ability to use judgement and discretion regarding customer transactions and confidential information required

PC skills in word processing required

Must be able to type 35wpm