CJE SeniorLife ยท 2 weeks ago
Receptionist ($18.53/hour, Part-Time; Fridays 4:00pm-9:00pm and Sundays 7:30am-12:30pm)
Deerfield, IL
Part-time
Onsite
Entry Level
$18.53/hr - $18.53/hr
1+ years expCJE SeniorLife is a nonprofit organization that provides services to older adults. They are seeking a Receptionist to manage phone systems, greet visitors, and perform administrative tasks while ensuring excellent customer service and compliance with organizational policies.
EducationEventsHealth CareNon ProfitNursing and Residential Care
Responsibilities
Opens and closes telephone system in the morning and evening
Responds to all visitors and callers in a pleasant, dignified, and respectful manner
Ensures that the evening, weekend, and holiday messages are appropriate
Keeps reception and waiting area stocked with appropriate forms and marketing materials so that the areas are ready for visitors
Uses computer calendar to identify meeting schedules and posts information
Understands CJE structure and procedures in order to direct visitors and callers to appropriate CJE personnel and programs
Communicates messages and other information to appropriate CJE staff
Distributes and collects job applications and routes to Human Resources. Interacts with job seekers in a manner that demonstrates CJE values
Performs administrative tasks including data entry, mailings, and processing paperwork
Assists in the development and implementation of office procedures
Coordinates activities with other CJE staff for effective and efficient service
Provides excellent internal and external customer service; listens and responds demonstrating the CJE values; understands and measures service needs and outcomes to ensure continuous quality improvement
Triages requests using good judgement in order to make certain customer is served by most appropriate service
Manages time appropriately
Attends trainings and staff meetings
Assists in scheduling reception coverage and trains back-up receptionists as needed
Performs other duties as assigned
Complies with safety policies and procedures
Adheres to laws regarding the protection, use, disclosure, and release of client and CJE business information
Attends required in services
Reports violations of law, regulations, policies, or procedures
Reports client abuse or neglect
Records documentation timely, accurately, and completely
Qualification
Required
High school diploma or GED
One year of related work experience in an office environment
Must be able to demonstrate superb customer service and communication skills
Strong organizational and time management skills
Ability to work both independently and in teams
Strong computer skills including Internet Explorer and MS Office
Must be able to operate the switchboard and speak clearly
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Preferred
Experience working with the elderly
Company
CJE SeniorLife
CJE SeniorLife is a non-profit organization for healthcare, education.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Fagin
President & CEO
Paisley Valentincic
Vice President and Chief Marketing Officer
Company data provided by crunchbase