IT Operations Manager jobs in United States
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Daniels Health · 12 hours ago

IT Operations Manager

positionChicago, IL
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$120K/yr - $135K/yr
date10+ years exp

Daniels Health is a global leader in medical waste management and healthcare safety solutions, dedicated to making healthcare safer and more sustainable. They are seeking an experienced IT Operations Manager to lead their IT Support Specialists team and ensure exceptional technical support for all employees.

Health CareHealth DiagnosticsManufacturingMedical
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H1B Sponsor Likelynote

Responsibilities

Lead and mentor the IT Support Specialists team to deliver exceptional service and results
Oversee Service Desk operations, ensuring timely, high-quality support and resolution
Manage IT asset and software lifecycle processes, including licensing and inventory
Analyze service metrics and trends to improve performance and efficiency
Build and maintain vendor relationships and manage service contracts
Partner with cross-functional teams to ensure security, compliance, and system reliability

Qualification

ITSM toolsMicrosoft 365Leadership experienceAsset management systemsITIL CertificationCommunication skillsProblem-solving skills

Required

Bachelor's degree in Information Technology, Computer Science, or related field
10+ years of experience in enterprise IT support, including 7+ years in a leadership capacity
Strong knowledge of ITSM tools (e.g., FreshService, ServiceNow)
Experience with Microsoft 365, networking, and asset management systems
Exceptional communication, leadership, and problem-solving skills

Preferred

ITIL Certification

Company

Daniels Health

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Glassdoor3.5
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MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
dateFounded in 1986
location
Chicago, Illinois, USA
people-size501-1000 employees
web-link
https://www.danielshealth.com/

H1B Sponsorship

Daniels Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Dan Daniels
CEO & Founder
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Recent News

Precedence Research
Medical Waste Management Market Worth USD 39.8 Billion in 2025 as WHO, EPA and New Tech Define Waste Solutions
2025-07-22
Company data provided by crunchbase